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AA Hoteles’ frequently asked questions

Hotel Serrano

What type of Wi-Fi connection does Hotel Serrano offer?

Hotel Serrano offers all its guests free high-speed Wi-Fi in the rooms and in all common areas of our hotel in the Salamanca district, Madrid.

Is there a metro stop near Hotel Serrano?

Yes, the Rubén Darío metro station is just a 5-minute walk from Hotel Serrano, making it easy to get around and get around from our hotel in the Salamanca district of Madrid.

What are the check-in and check-out times at Hotel Serrano?

At Hotel Serrano, check-in is from 2:00 PM, while check-out must be completed before 12:00 PM. For any further questions, our team in the Salamanca district will be happy to assist you.

Does Hotel Serrano have parking or private parking?

Hotel Serrano has reserved parking spaces in a paid public car park located just a 5-minute walk from our hotel. It's a convenient and safe option for parking your vehicle in Madrid 's Salamanca district.

Can I leave my luggage at Hotel Serrano after checking out?

Yes, Hotel Serrano offers a free luggage storage service where you can safely store your luggage.

Does Hotel Serrano have rooms for smokers?

No, all rooms at Hotel Serrano are exclusively non-smoking. We maintain a smoke-free environment to ensure maximum comfort for our guests.

Is it possible to stay with pets at Hotel Serrano?

No, Hotel Serrano does not allow pets on its premises.

Hotel Los Bracos

Does Hotel Los Bracos offer free Wi-Fi?

Yes, Hotel Los Bracos offers free high-speed Wi-Fi in all rooms and common areas for guests of our hotel in Logroño.

Does Hotel Los Bracos have a parking or garage service?

Yes, Hotel Los Bracos has two parking options: a private garage in the building itself and another arranged parking garage on the street next to our hotel in Logroño.

Is it possible to drive right up to the door of Hotel Los Bracos?

Yes, it is possible to drive right up to the door of Hotel Los Bracos. Although we are located on a pedestrian street in Logroño, entry is permitted if you provide your license plate number to our reception beforehand.

What time can I check in at Hotel Los Bracos?

Check-in at Hotel Los Bracos starts at 2:00 PM. For check-in at other times, we recommend checking availability with our hotel reception in Logroño.

Until what time can I check out at Hotel Los Bracos?

The latest check-out time at Hotel Los Bracos is 12:00 PM. If you have special check-out requirements, please check availability with our hotel reception in Logroño.

Does Hotel Los Bracos have a bicycle storage area?

Yes, Hotel Los Bracos has a dedicated, free, enclosed bicycle storage area. It's an ideal service for guests visiting Logroño on two wheels.

Are pets allowed at Hotel Los Bracos?

No, Hotel Los Bracos does not allow pets on its premises in Logroño, with the exception of guide or assistance dogs.

Hotel Chalet Bassibe

Does Hotel Chalet Bassibe offer free Wi-Fi?

Yes, Hotel Chalet Bassibe offers free Wi-Fi in all rooms and common areas, so our guests can stay connected during their stay in Baqueira Beret.

Does Hotel Chalet Bassibe have parking or a garage?

Yes, Hotel Chalet Bassibe offers free parking for its guests. Additionally, for added convenience during the ski season in Baqueira Beret, we have a covered garage inside the hotel (at an extra cost).

What are the check-in and check-out times at Hotel Chalet Bassibe?

At Hotel Chalet Bassibe, check-in is from 2:00 PM and check-out is before 12:00 PM. If you have specific scheduling requirements to make the most of your day skiing in Baqueira Beret, please inquire about availability at reception.

How far is Hotel Chalet Bassibe from the ski slopes?

Hotel Chalet Bassibe enjoys an enviable ski-in/ski-out location in Baqueira Beret. It is just 100 meters from the Esquirós chairlift (1,700 meters), allowing our guests quick and easy access to the Aran Valley ski area.

Hotel Viladomat

Why does Hotel Viladomat in Barcelona offer free Wi-Fi to its guests?

Yes, Hotel Viladomat offers all its guests free Wi-Fi in the rooms and common areas of our hotel in Barcelona.

Does Hotel Viladomat in Barcelona have its own parking?

Hotel Viladomat has private parking in the same building. It has a cost and cannot be reserved in advance.

Does Hotel Viladomat in Barcelona have a gym and a Turkish bath?

No, Hotel Viladomat does not have gym facilities or a Turkish bath in its Barcelona building.

What are the reception hours at Hotel Viladomat in Barcelona?

The reception service at Hotel Viladomat in Barcelona is available 24 hours a day, every day of the week, to serve our guests.

Is Hotel Viladomat in Barcelona a smoke-free accommodation?

Yes, Hotel Viladomat is a smoke-free space, so smoking is not allowed in the rooms or in the common areas of our hotel in Barcelona.

Are pets allowed at Hotel Viladomat in Barcelona?

No, Hotel Viladomat does not allow pets in its Barcelona facilities, with the exception of guide or assistance dogs.

Does the Hotel Viladomat in Barcelona have cribs for babies?

Yes, Hotel Viladomat offers free baby cots upon request. To guarantee availability at our Barcelona hotel, requests must be made at least 24 hours in advance.

Is it possible to request an extra bed at Hotel Viladomat in Barcelona?

Yes, you can request an extra bed at Hotel Viladomat by contacting us 24 hours in advance. Our hotel staff in Barcelona will inform you about the rate and availability of this service.

Does Hotel Viladomat have rooms for events or meetings in Barcelona?

Yes, Hotel Viladomat has two private rooms in Barcelona equipped to hold business meetings, corporate events or cocktail parties, adapting to the needs of each client.

Does Hotel Viladomat in Barcelona offer luggage storage?

Yes, Hotel Viladomat offers a free luggage storage service at our hotel reception in Barcelona for the convenience of our guests.

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