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AA Hoteles’ frequently asked questions

Hotel Zaragoza Royal

Does the hotel have free Wi-Fi?

Yes, guests of Hotel Zaragoza Royal have free WIFI connection throughout the hotel.

Does the hotel have parking available?

Hotel Zaragoza Royal has its own garage connected directly to the hotel. The number of places is limited and has a price of €13/day.

Where is the Hotel Zaragoza Royal found?

The hotel, located in the center of Zaragoza, is a 1-minute walk from the Gran Vía tram stop and 2 km from Plaza del Pilar and the Aljafería Palace.

How can I get to the hotel from Zaragoza Airport?

Hotel Zaragoza Royal is located 13 km from the airport. It is possible to get there by public transport with direct service and a stop located 5 minutes walk away at Paseo María Agustín, 7.

Are there smoking rooms?

All rooms at Hotel Zaragoza Royal are non-smoking.

Is there a left luggage service available?

Yes, Hotel Zaragoza Royal has a left luggage service to store your luggage.

What are the check-in and check-out times?

You can check in from 14.00 onwards and check-out is until 12.00 noon. If you have any other needs, please check with the Front Desk.

Does the hotel have accessible rooms?

Yes, Hotel Zaragoza Royal has access for people with disabilities and rooms adapted for people with reduced mobility.

What are the cafeteria’s opening hours?

Hotel Zaragoza Royal has a cafeteria open from Monday to Saturday from 7:00 a.m. to 3:00 p.m. and from 7:00 p.m. to 11:00 p.m. and Sunday from 7:00 a.m. to 3:00 p.m.

Hotel Serrano

Does the hotel have free Wi-Fi?

Yes, guests of Hotel Serrano have free WIFI connection throughout the hotel.

Is there a metro stop near the hotel?

Yes, the Rubén Darío metro stop is just 5 minutes from Hotel Serrano.

What are the hotel check-in and check-out times?

Check-in at Hotel Serrano takes place from 2:00 p.m. and check-out can be done until 12:00 p.m.

Is there parking available at the hotel?

Hotel Serrano has reserved spaces in a paid public parking just 5 minutes walk from the hotel.

Is it possible to leave luggage at the hotel after check-out?

Yes, the Hotel Serrano has a left luggage service to store your luggage.

Are there smoking rooms?

All rooms at Hotel Serrano are non-smoking.

Can I stay at the hotel with my pet?

Hotel Serrano does not allow pets.

Hotel Los Bracos

Does the hotel have free Wi-Fi?

Yes, guests of Hotel Los Bracos have free WIFI connection throughout the hotel.

Does the hotel have parking available?

Hotel Los Bracos has two garages, one in the hotel and another arranged on the street adjacent to the hotel.

Is it possible to drive right up to the hotel’s front door?

Hotel Los Bracos is located on a pedestrian street with restricted access, but with permission to enter the street and reach the hotel. Requires prior notification of registration to our reception.

From what time onwards can I check in to the hotel?

You can check-in at Hotel Los Bracos from 2:00 p.m. For other times, consult the hotel reception.

What time is check-out?

The maximum check-out time at Hotel Los Bracos is 12:00 p.m. For other needs, you can consult reception.

Does the hotel have a bicycle storage facility?

Hotel Los Bracos has a completely free closed space to store bicycles.

Can I stay at the hotel with my pet?

Hotel Los Bracos does not allow pets.

Hotel Chalet Bassibe

Does the hotel have free Wi-Fi?

Yes, guests of Hotel Chalet Bassibe have free WIFI connection throughout the hotel.

Does the hotel have parking available?

Hotel Chalet Bassibe has a free parking area and a covered garage inside the hotel at an additional cost.

What are the check-in and check-out times?

You can check-in from 2:00 p.m. and check-out until 12:00 p.m. For other needs, you can consult the reception of Hotel Chalet Bassibe.

How far is it to the ski slopes?

Hotel Chalet Bassibe is located at the foot of the Baqueira-Beret slopes, just 100 meters from the Esquiro chairlift (elevation 1,700).

Hotel Viladomat

Does the hotel have free Wi-Fi?

Yes, guests of Hotel Viladomat have free WIFI connection throughout the hotel.

Does the hotel have a parking facility?

Hotel Viladomat has private parking in the same building. It has a cost and cannot be reserved in advance.

Is there a gym and Turkish bath?

Hotel Viladomat has not a fitness centre and Turkish bath that guests can use free of charge.

What time is the Front Desk open?

The reception staff at Hotel Viladomat will assist you 24 hours a day, 7 days a week.

Is the hotel smoke free?

Yes, smoking is not allowed in the rooms or common areas of Hotel Viladomat.

Can I stay at the hotel with my pet?

The hotel does not allow pets.

Do you have cots for babies?

Yes, Hotel Viladomat has cots for babies free of charge. They must be requested at least 24 hours in advance.

Can I ask for an extra bed?

Yes, you can request an extra bed at Hotel Viladomat. Request it from the hotel 24 hours in advance and we will inform you of the rate.

Are there any function rooms for events or meetings?

Yes, Hotel Viladomat has 2 private rooms to hold meetings, events, cocktails, etc.

Does the hotel have a left luggage facility?

Yes, Hotel Viladomat has a left luggage service at the reception and at no additional cost.

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